PRIVACY POLICY

Marble King (“we”, “us”) understands the importance of protecting the privacy of an individual’s personal information. Our Privacy Policy explains how we collect, use, and protect your information. It extends to both our control and processing of your personal information.

In handling your personal information, we are committed to complying with the Australian Privacy Principles (APPs), which are contained in the Privacy Act 1988 (Cth). We regularly review our practices and procedures in relation to the handling of personal information, and as a result, this Privacy Policy may be updated at any time.

What We Collect

Personal information is information that can be used to identify you. When you submit an online enquiry, we collect your name, email address, phone number, business information and location.

Non-identifiable information is data that has never been labelled with individual identifiers and may be automatically recorded from information your browser sends. This information is collected for analysis and evaluation only, in order to help us improve the services and products we provide. This data may include:

  • your computer’s IP address

  • browser type

  • pages within the website that you visit

  • time spent on pages, access time, dates and other statistics

How We Collect Your Information

We will only collect personal information directly from you, and only to the extent necessary to respond to your enquiry, carry out internal administrative operations, or meet relevant regulatory requirements.

How We Use Your Information

We collect your personal information for the purpose of providing, managing, and administering the products and services we offer. We may also use your personal information to:

  • verify your identity

  • respond to enquiries about our products and/or services

  • conduct fraud checks

  • comply with legal requirements

How We Protect Your Information

We take all reasonable steps to ensure that personal information is protected against misuse, loss, unauthorised access, modification, or disclosure. This includes a combination of:

  • technical solutions

  • security practices

  • internal processes

  • encryption of stored and transmitted data

When your personal information is sent over the website, we use industry standard encryption software — Secured Socket Layer (SSL) 128-bit encryption. The URL in your browser will change to ‘HTTPS’ instead of ‘HTTP’ when this security feature is active.

We also employ programs and services to monitor network traffic and detect any attempts to breach our security.

Cookies

We use cookies when you visit our website. Cookies are small, encrypted text files placed on your device (usually via your browser). They improve your browsing experience by:

  • remembering login details and preferences

  • storing the content you’re interested in

  • collecting behavioural data like time spent on pages

By using our website, you agree to our use of cookies. You can modify your browser settings to disable cookies. Please note that doing so may impact functionality and user experience on our website.

How Do We Keep Your Information Secure?

Your personal information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification or disclosure. Our IT systems are password protected, and we regularly update our anti-virus software to safeguard against computer viruses and unauthorised access.

When your personal information is no longer needed for the purpose it was collected, we will take reasonable steps to destroy or permanently de-identify it.

Contact

For further information or enquiries regarding your personal information, please contact us